Turn Inbound Medical Faxes into EMR-Ready Documents
Intelligent Inbox captures incoming documents, classifies them by patient and document type, flags exceptions, and gives teams a controlled review workflow before submission back to the EMR.
Document sorting accuracy
Weekly to daily
Audit trail coverage
Five Steps from Fax to Filed
Ingest Documents
Pull faxes from connected sources — OncoEMR, Intellifax, Dropbox, S3, and custom integrations.
Store & Process
Source PDFs and metadata are stored securely. OCR extracts text for downstream analysis.
Classify & Categorize
AI analyzes each page, identifies categories, subcategories, patient signals, and visit dates using your organization's rules.
Review & Resolve
Staff review AI results, verify patient matches, resolve flags for missing or ambiguous data, and approve documents.
Submit or Route
Approved documents are submitted to EMR systems or routed to downstream workflows automatically.
Without Intelligent Inbox
- ✗ 25+ hours per week sorting faxes manually
- ✗ Documents lost or misfiled in patient records
- ✗ No visibility into processing backlog
- ✗ Inconsistent naming across staff members
- ✗ No audit trail for document handling
With Intelligent Inbox
- ✓ 5 minutes per day reviewing exceptions
- ✓ 97% accurate document classification
- ✓ Real-time dashboard shows queue state
- ✓ Organization-specific naming rules enforced
- ✓ Complete audit trail for every document
A Complete Document Operations Platform
More than just a viewer — Intelligent Inbox is a configurable document operations system that adapts to each organization's intake sources and downstream clinical systems.
Multi-Source Intake
OncoEMR, Intellifax, Dropbox, S3, and custom integrations. All sources feed one consistent workflow.
AI Classification
Page-level analysis with LLM-backed categorization. Extracts patients, dates, and document signals.
Custom Rules
Configure categories, subcategories, naming patterns, keywords, and notification behavior per organization.
Patient Matching
Extracted patient candidates reconciled against organization records. Missing or ambiguous matches flagged.
Exception Flags
Missing patients, multiple matches, page limits, classification errors — all become trackable work.
Review Workspace
Side-by-side PDF and classification output. Override categories, names, patients, and dates before submission.
Operations Dashboard
Volume, backlog, exceptions, submissions, and daily activity in real time.
Audit & Security
Role-based access, 2FA, encrypted credentials, organization-scoped data, and full audit logging.
Connects to Your Clinical Systems
Connect intake and submission workflows across your existing infrastructure.
OncoEMR
Retrieval & submission automation
eClinicalWorks / CHCI
HL7 inbound & outbound messaging
S3 & File Sources
Dropbox, S3, Intellifax
Gabrail Cancer Center
See how Gabrail Cancer Center transformed their document intake from 25 hours per week to 5 minutes per day with 97% accuracy using Intelligent Inbox.
Accuracy
Time saved
Missed docs